Safe Passage International, Inc. provides on-line training programs and services for the critical infrastructure, transportation, and ports and borders industries.
EU-US Privacy Shield Compliance
US-Swiss Safe Harbor
Our Internet web server automatically recognizes the domain names and e-mail addresses of visitors to our web site. We may but will not necessarily collect the domain names and the e-mail addresses. We also may collect some or all of the information volunteered by visitors to our web site, such as survey and demographic information and/or site registrations.
We may use "cookies" to save certain visitor information, for example to manage our web site or to expedite future visits. Any information that we do collect is intended primarily for our use in improving our products and services and in informing our customers and other visitors about our products, services and upcoming events.
If we do communicate with you, we may do so by e-mail, telephone and/or postal service. We also may, from time to time, make the e-mail, telephone and/or postal addresses of our web site visitors available to other reputable organizations whose products or services we believe the visitors might find interesting. Those organizations may, in turn, communicate with you or share your information with still other organizations.
For training courses we offer on-line, we also will be collecting information appropriate to the taking of the course, including student registration information, training progress, and testing results. If training is being taken at the request of another party, such as an employer, we also will provide progress and testing reports to the other party. Details of the information that we will collect and report for on-line training will be provided with the course syllabus or course registration form.
We maintain physical, electronic, and procedural safeguards to protect your information related to the taking of courses. Access to this information is restricted to employees with a need to know and to those who need the information to perform their jobs.
We may from time to time include links to the web sites of other organizations that we believe may be useful to our visitors. We of course are not responsible for any of the content of or the privacy practices used in any of those linked sites.
For the purchase of any of our products and services that we make available for on-line purchase, the security protection that we will be using will be a recognized standard to ensure that unauthorized parties cannot access any payment or other information you send us.
We will perform credit card verification by a secure network and will purge credit card information once orders are processed. Those security measures will be automatic; you will not need to do anything special to initiate them. You merely need to follow the ordering procedure, and our security process will take over, encrypting the confidential information you supply us.
If you do not want to receive e-mail or other communications from us in the future, except in response to your specific inquiries, or if you do not want us to share your addresses and other information with other organizations, please let us know by e-mailing, calling or writing to us at our addresses as provided below. In order to "opt out" of any of the above, please specify the form(s) of communication and/or information sharing from which you wish to be excluded. If you ask to have your name put on our "do-not-share list" to us, we will be sure your name is removed from any lists that we may share with other organizations.
Accountability for Onward Transfer
Please note we do not sell, license, exchange, or otherwise disclose personal information to persons or organizations outside of Safe Passage International.
Please be aware that Safe Passage may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
Safe Passage International is liable for appropriate onward transfers of personal data to third parties.
Safe Passage International has taken reasonable steps to protect personal, organizational and training information and data from loss, misuse and unauthorized access, disclosure, alteration or destruction. Safe Passage International and its service providers have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the information from loss, misuse, unauthorized access or disclosure, alteration or destruction. Safe Passage International cannot guarantee that information and data will be absolutely safe from intrusion during transmission, while stored on our system, or when otherwise in our care.
If you correspond with us by e-mail or using Web forms like a “contact us” feature on our web site, you should be aware that your transmission might not be secure. A third party could view the personal information you send while it is in transit by such means.
Data Integrity and Purpose Limitation
Safe Passage International shall only process personal, organizational and training information and data in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual or organization. To the extent necessary for those purposes, Safe Passage International shall take reasonable steps to ensure that personal, organizational website and training data is accurate, complete, current and reliable for its intended use.
Safe Passage International recognizes an individual’s right to access to their personal information to correct, amend or delete inaccurate information. There are two ways to gain access to your personal information:
ONLINE TRAINING COURSES
Using your account information, log into the Training Management System (TMS) to (1) update your user profile, (2) review training records, and (3) review training progress. If there is any information you believe to be inaccurate, please contact Safe Passage International to have it amended. Please use the contact information provided in the Dispute Resolution section of this policy.
ALL OTHER MATERIALS
There is no automated mechanism to view information you provided on our public facing website. If you wish to view any information you provided, please contact Safe Passage International and we will provide an electronic copy of the information for your review. If you believe any other information you provided via our public facing website is inaccurate, please contact Safe Passage International to have it amended. Please use the contact information provided in the Dispute Resolution section of this policy.
Recourse, Enforcement and Liability
Safe Passage International, Inc.
333 Metro Park
Rochester, New York 14623
Tel: +1 585 292 4910
Fax: +1 585 292 4911
Safe Passage International has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
The U.S. Federal Trade Commission (FTC) has enforcement authority with jurisdiction over Safe Passage International’s compliance with the Privacy Shield. Under certain limited conditions, EU individuals may invoke binding arbitration before the Privacy Shield Panel.
Safe Passage International has further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
August 17, 2016