Innovative Solutions. Superior Training. Accelerated Performance.

Privacy Policy Statement

Safe Passage International, Inc. provides on-line training programs and services for the critical infrastructure, transportation, and ports and borders industries.

We are providing this Privacy Policy to you so that you can learn about our information collection and sharing practices. Data privacy and security is important to us, so we want to make sure that users of our web site and on-line training programs understand our privacy and security practices and policies. In addition to this Privacy Policy, we are fully committed to adhering to all federal and state privacy regulations. You agree to this Privacy Policy, in its entirety, when you access or use our on-line training programs, provide information or download on-line materials from our web site.

This Privacy Policy applies to any information you provide to us via our website, email, telephone or in any other communication or exchange you have with Safe Passage International, Inc.

 

EU-US Privacy Shield Compliance

Safe Passage International, Inc. (“Safe Passage”, “the Company”, “we”, “us” or “our") complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Safe Passage International, Inc. has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourses, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield Program, and to view our certification page, please visit https://www.privacyshield.gov/.

 

US-Swiss Safe Harbor

Safe Passage International, Inc. complies with the US-Swiss Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from Switzerland. Safe Passage International has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern. To learn more about the US-Swiss Safe Harbor and to view our certification page, please visit http:www.export.gov/safeharbor/.

 

Notice

Our Internet web server automatically recognizes the domain names and e-mail addresses of visitors to our web site. We may but will not necessarily collect the domain names and the e-mail addresses. We also may collect some or all of the information volunteered by visitors to our web site, such as survey and demographic information and/or site registrations.

We may use "cookies" to save certain visitor information, for example to manage our web site or to expedite future visits. Any information that we do collect is intended primarily for our use in improving our products and services and in informing our customers and other visitors about our products, services and upcoming events.

If we do communicate with you, we may do so by e-mail, telephone and/or postal service. We also may, from time to time, make the e-mail, telephone and/or postal addresses of our web site visitors available to other reputable organizations whose products or services we believe the visitors might find interesting. Those organizations may, in turn, communicate with you or share your information with still other organizations.

For training courses we offer on-line, we also will be collecting information appropriate to the taking of the course, including student registration information, training progress, and testing results. If training is being taken at the request of another party, such as an employer, we also will provide progress and testing reports to the other party. Details of the information that we will collect and report for on-line training will be provided with the course syllabus or course registration form.

We maintain physical, electronic, and procedural safeguards to protect your information related to the taking of courses. Access to this information is restricted to employees with a need to know and to those who need the information to perform their jobs.

We may from time to time include links to the web sites of other organizations that we believe may be useful to our visitors. We of course are not responsible for any of the content of or the privacy practices used in any of those linked sites.

For the purchase of any of our products and services that we make available for on-line purchase, the security protection that we will be using will be a recognized standard to ensure that unauthorized parties cannot access any payment or other information you send us.

We will perform credit card verification by a secure network and will purge credit card information once orders are processed. Those security measures will be automatic; you will not need to do anything special to initiate them. You merely need to follow the ordering procedure, and our security process will take over, encrypting the confidential information you supply us.

 

Choice

If you do not want to receive e-mail or other communications from us in the future, except in response to your specific inquiries, or if you do not want us to share your addresses and other information with other organizations, please let us know by e-mailing, calling or writing to us at our addresses as provided below. In order to "opt out" of any of the above, please specify the form(s) of communication and/or information sharing from which you wish to be excluded. If you ask to have your name put on our "do-not-share list" to us, we will be sure your name is removed from any lists that we may share with other organizations.

 

Accountability for Onward Transfer

Please note we do not sell, license, exchange, or otherwise disclose personal information to persons or organizations outside of Safe Passage International.

Please be aware that Safe Passage may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Safe Passage International is liable for appropriate onward transfers of personal data to third parties.

 

Security

Safe Passage International has taken reasonable steps to protect personal, organizational and training information and data from loss, misuse and unauthorized access, disclosure, alteration or destruction. Safe Passage International and its service providers have put in place appropriate physical, electronic and administrative procedures to safeguard and secure the information from loss, misuse, unauthorized access or disclosure, alteration or destruction. Safe Passage International cannot guarantee that information and data will be absolutely safe from intrusion during transmission, while stored on our system, or when otherwise in our care.

If you correspond with us by e-mail or using Web forms like a “contact us” feature on our web site, you should be aware that your transmission might not be secure. A third party could view the personal information you send while it is in transit by such means.

 

Data Integrity and Purpose Limitation

Safe Passage International shall only process personal, organizational and training information and data in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual or organization. To the extent necessary for those purposes, Safe Passage International shall take reasonable steps to ensure that personal, organizational website and training data is accurate, complete, current and reliable for its intended use.

 

Access

Safe Passage International recognizes an individual’s right to access to their personal information to correct, amend or delete inaccurate information. There are two ways to gain access to your personal information:

ONLINE TRAINING COURSES

Using your account information, log into the Training Management System (TMS) to (1) update your user profile, (2) review training records, and (3) review training progress. If there is any information you believe to be inaccurate, please contact Safe Passage International to have it amended. Please use the contact information provided in the Dispute Resolution section of this policy.

ALL OTHER MATERIALS

There is no automated mechanism to view information you provided on our public facing website. If you wish to view any information you provided, please contact Safe Passage International and we will provide an electronic copy of the information for your review. If you believe any other information you provided via our public facing website is inaccurate, please contact Safe Passage International to have it amended. Please use the contact information provided in the Dispute Resolution section of this policy.

 

Recourse, Enforcement and Liability

Safe Passage International uses a self-assessment approach to assure compliance with this privacy policy and periodically verifies that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with EU-US Privacy Shield Principles and EU-Swiss Safe Harbor Principles.

 

Dispute Resolution

In compliance with the EU-US Privacy Shield and US-Swiss Safe Harbor Principles, Safe Passage International commits to resolve complaints about your privacy and our collection or use of your personal information. European Union and Swiss individuals with inquiries or complaints regarding this privacy policy should first contact Safe Passage International at:

 

Safe Passage International, Inc.
333 Metro Park
Rochester, New York 14623
USA
Tel: +1 585 292 4910
Fax: +1 585 292 4911
Email: support@safe-passage.com

 

Safe Passage International has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

The U.S. Federal Trade Commission (FTC) has enforcement authority with jurisdiction over Safe Passage International’s compliance with the Privacy Shield. Under certain limited conditions, EU individuals may invoke binding arbitration before the Privacy Shield Panel.

Safe Passage International has further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.

 

Changes to this EU-US Privacy Shield Privacy Policy

This Privacy Policy may be amended from time to time, consistent with the requirements of the EU-US Privacy Shield Principles. A notice will be posted on the Safe Passage International web site (www.safe-passage.com) for 60 days whenever this EU-US Privacy Shield Policy is changed in a material way.

 

Effective Date

August 17, 2016

 

Contact Us
Product Information
  • Corporate Headquarters
    Safe Passage International, Inc.
    333 Metro Park
    Rochester, New York 14623
    USA
  • +1 585 292 4910
  • +1 585 292 4911
  • info@safe-passage.com
Customer Support
  • Corporate Headquarters
    Safe Passage International, Inc.
    333 Metro Park
    Rochester, New York 14623
    USA
  • +1 585 292 4910 x230
  • +1 585 292 4911
  • support@safe-passage.com
Webmaster
  • webmaster@safe-passage.com
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