Innovative Solutions. Superior Training. Accelerated Performance.

Support

Safe Passage International Support & Training.  Customer satisfaction is the number one goal of Safe Passage International customer and technical support.  Our highly experienced team is there to help guide you every step of the way and is as committed to your continuing success as you are.

We offer comprehensive technical support for all of our products and services.  Our various support options makes it easy for you to get the kind of help you need.

Self-Help
For your convenience, we provide a number of self-help resources to assist customers using our products.  These include our user guides, installation documentation, and technical notes.  Our Frequently Asked Questions (FAQ) section also has information and instructional videos to help you.

Phone
You may also want to take advantage of our toll-free telephone support to make a support request.  Our product support engineers are trained to respond to most software and functionality issues immediately.

Toll free number (US and Canada): +1 800 955 6552
Outside the US: +1 585 292 4910 ext. 230

Email
Our online Request Support form will send an email to the support department.
You can also email us at: support@safe-passage.com

Contact Us
Product Information
  • Corporate Headquarters
    Safe Passage International, Inc.
    333 Metro Park
    Rochester, New York 14623
    USA
  • +1 585 292 4910
  • +1 585 292 4911
  • info@safe-passage.com
Customer Support
  • Corporate Headquarters
    Safe Passage International, Inc.
    333 Metro Park
    Rochester, New York 14623
    USA
  • +1 585 292 4910 x230
  • +1 585 292 4911
  • support@safe-passage.com
Webmaster
  • webmaster@safe-passage.com
Feedback
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